Privacy Policy

This Privacy Policy describes how EPHA Hose Protectors (distributed by GTSE Group Inc.) collects, uses, and shares your personal information when you visit our website or make a purchase.

Information We Collect

We collect personal information directly from you, including:

• Basic contact details including your name, address, phone number, and email
• Order information including products purchased, shipping details, and payment information
• Account information if you create an account with us
• Communications you send to us, including customer service inquiries

We also automatically collect certain information when you visit our website:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent on site, referring website)
• Location information (country, region, city based on IP address)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Send marketing and promotional communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyze site usage. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

You can adjust your browser settings to reject cookies, though this may impact some features of our website.

Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf (payment processing, shipping, data analytics, customer support, cloud storage)
• Business partners with your consent
• Law enforcement or government agencies when required by law
• Other parties in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and know what personal data we hold about you
• The right to request deletion of your personal information
• The right to correct inaccurate information
• The right to receive and transfer your personal information
• The right to opt out of marketing communications
• The right to opt out of the sale/sharing of personal information or targeted advertising

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: